• All customers are expected to wear a mask inside our stores, if you do not have one then CoolVape will provide you with one.
• As part of the fight to extinguish COVID-19, CoolVape is now offering hand sanitizer at cost. $2.50 per 60ml bottle. Limit 1 per customer while quantities last.
• The Covid-19 Pandemic has left our communities vulnerable with many in need of help. With your support, CoolVape has donated $10,000 to the Calgary and Airdrie Food Bank.
• To reduce social contact, we encourage our Calgary and Edmonton customers to use the online pickup system or have their orders shipped.

In these uncertain times, our top priority is the health & wellness of our clients, staff, and community.

We are closely monitoring the latest developments with the novel coronavirus; quickly responding to new developments & announcement and have taken the following precautionary measures at our retail locations.

1. Acrylic Shields have been installed on all our Point of Sale at all locations

2. Limit of 3 customers inside our stores

3. Social distancing inside

4. Enforce self-isolation policy for staff who exhibit any symptoms

5. Halt current in-store services that increase contact risk such as smelling samples

6. Provide hand sanitizers and mask as supplies are available

7. Disinfect surfaces regularly

As this situation continues to evolve, we will provide you further updates. We appreciate your patience.