Shipping & Pick-up Information

All Shipping Orders require a 19+ signature upon delivery. 

Please note, CoolVape has no control over Canada Post. Once your package has been shipped, it is out of our control. We cannot speed up your delivery, change your shipping address, nor can we give refunds for packages that are late until Canada Post has concluded their investigation. 

 We ship Canada wide (Expedited).

Cost of shipping:

Calgary - $8.65

Alberta - $11.20

British Columbia, Manitoba, New Brunswick, Northwest Territories, Nova Scotia, Nunavut, Ontario, Prince Edward Island, Quebec, Saskatchewan, Yukon - $11.90

Newfoundland - $13.20

If payment was received after 1:00 pm (Mountain Standard Time) then your order will be shipped out the following business day. CoolVape has no control over Canada Post and on occasion they do make mistakes and deliver late.

Interact e-transfer Information:

Email Address:

Question: Anything you want

Answer: coolvape

***Important***, please include your order # in the message box

We have direct deposit enabled, question & answer may not be required when sending payment.


We are available for pick-up at:

2021 Holiday Closing hours at all locations.

Friday Dec 24th Closed at 5PM.

Saturday Dec 25th Closed all day.

Friday Dec 31st Closed at 5PM.

Saturday Jan 1st Closed all day.